Email us
Tell us what happened, your phone model, and the session code if you have it.
raghad@bastah.gamesQuick fixes
My phone dropped out of the session
Open the same link or enter the code again on the same phone. Bastah remembers your phone and puts you back in your seat.
The code doesn’t work
Check the five digits. A code only works while its session is open: it closes 10 minutes after everyone leaves, or after an hour with no play. Ask whoever started the session for the link.
There’s no sound
Sound plays even when the iPhone is on silent. Check the sound button in the session bar and your phone’s volume.
Someone has to leave mid-game
Whoever started the session presses and holds that person’s face to move them to “Just watching”. They can come back later.
How many people can play?
2 to 16 in a session. Each game shows the group size it works best with.
I want my data deleted
Email us the session code or date and we’ll delete what’s linked to your device. Details are in the privacy policy.
I have a game idea
At the end of the games list there’s “I’d like to suggest a game”. Or email it to us; we read every suggestion.